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Business Structure

As a profit-making business entity, the TTIM employs a strategy whereby all its resources are utilized in the most efficient and effective manner. The TTI Managing Director’s Office is the ‘profit centre’ which, undertakes the tasks of planning, organizing and outlining the framework as well as strategic course of actions to be executed by all Business Units. Moreover, it monitors overall financial performance, day-to-day operations and also focuses on training in order to maximize the available resources and avenues.

Under the purview of Managing Director’s Office are the relevant departments that handle the respective portfolios in ensuring the TTI is a continuous success.

No.
Departments
Business Units
Scope of Services
1
 Park Operation and Tour Services Department TTI Monument Park
  • Tour guide services
  • Group tour guide services
  • Ticketing
TTI River Cruise
  • Terengganu River tour services
Wan Man Cafe
  • Sales of fast food
  • Provides F&B services for groups
2
 Food and Beverage (F&B) Department Bbeteng Restaurant and Food Court
  • Sales of F&B, indoor and outdoor (by the riverside)
TTI Catering
  • Provides catering services for external and internal clients/orders
3
 Convention Centre and Crystal Mosque Management Department TTI Convention Centre
  • Management of convention facilities
  • Management of Guest House
Pengurusan Masjid Kristal
  • Management of activities and facilities at Crystal Mosque
  • Coordination of spiritual/motivational courses
4
 Retail and Merchandise Department TTI Souvenirs
  • Sales of TTI’s premium items
Arked Terengganu
  • Sales of products (direct from the factory)
  • Sales of products and fashion attires for Muslim
  • Sales of imported goods
5
 Sales and Marketing (S&M) Department TTI Sales and Marketing Services
  • S&M and management of Privilege Cards
  • S&M of advertising spaces and sponsorship packages
  • S&M prepaid passports
  • S&M of tour packages
  • S&M of the Convention Centre and Guest House units
  • Management of advertising and promotional activities for TTI
  • Customer service
6
 Technical and Convention Centre TTI Design Consultant
  • Park planning
  • Architectural design
  • Landscape design
  • Project management
TTI Graphic Shop
  • Graphic and advertising design services
  • Sales of artworks from the local and Muslim fine artists
  • Organizing programs/activities featuring Islamic arts

Supporting Business Units

No.
Supporting Business Units
Scope of Services
1
 TTI Landscape and Florist
  • Sales of decorative plants
  • Plants and garden maintenance
2
 TTI Park Maintenance
  • Provides civil works and buildings maintenance
  • Provides mechanical and electrical works/services
3
 TTI Security and Support Services
  • Provides security services
  • Provides support crews/services for park activities